PRIVACY POLICY

When conducting business, CHOCOLATE Inc. is deeply aware of the fact that the customer’s personal information is important information that comprises privacy. Therefore when we handle personal information in business, we will comply with laws and regulations concerning personal information and internal regulations that are stipulated for the purpose of personal information protection. We will also maintain an organizational system and strive to appropriately protect personal information and thereby respect our customers and respond to expectations of and trust in Our Company.

a.Proper Acquisition, Use, and Provision of Personal Information

Our Company will specify the purposes for which personal information is to be used within the scope of our business activities, and will acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve those purposes, and will not acquire such information through deception or other wrongful means. Moreover, we will take measures such that acquired personal information will not be used for purposes other than the intended use.

b.Compliance with Laws/Regulations and Norms

Our Company will comply with laws, national guidelines, other norms, and the maintenance of public order concerning personal information, and we will strive to appropriately protect personal information.

c.Appropriate Management of Personal Information

Our Company is fully aware of the risks of unauthorized access, loss, destruction, falsification, and leakage of the personal information we handle, and we will implement reasonable security measures and take appropriate corrective action if a problem arises.

d.Handling of Inquiries

Concerning the personal information that we handle, if Our Company receives an inquiry concerning disclosure, correction, suspension of use, a complaint, or a consultation from the individual concerned, we will properly handle that inquiry

e.Continuous Improvement

Our Company has established management regulations and a management system for the protection of personal information, which are thoroughly applied by all employees, while conducting regular reviews in efforts for the continuous improvement of our personal information protection management system.

Enacted on September 8, 2021

Revised on March 26, 2025

CHOCOLATE Inc.

Yusuke Watanabe, CEO

＜Contact for Personal Information Protection Policy＞

Personal Information Inquiry Desk

1-12-4 Jingumae, Shibuya-ku, Tokyo

Personal information protection manager　Naoto Kitabayashi

TEL　03-6709-8235

Our Company is taking initiatives for appropriate protection of personal information, based on our “Personal Information Protection Policy.” We hereby give notice as stated below concerning the personal information that Our Company acquires or possesses for use for business purposes.

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CHOCOLATE Inc.

Yusuke Watanabe, CEO

1-12-4 Jingumae, Shibuya-ku, Tokyo

Naoto Kitabayashi, Personal Information Protection Manager

mail ： privacy@chocolate-inc.com

Tel ： 03-6709-8235

The purposes of use of the personal information that Our Company handles in our business activities are as stated below.

a.Retained personal data

・Transaction partner information ：

　For business management, various types of contact, charging, and payment management

・Employee information ：

For use in work related to employee management (work, labor, and human resources management work, salary-related work, employee benefits work, etc.)

・Job applicant information ：

For provision of various types of information concerning recruitment activities, and for contacting applicants regarding recruitment and selection

・Former employee information ：

For contacting former employees and use in responding to inquiries from former employees

・Information about a person who makes an inquiry ：

For replying to inquiries

・Information about the individual concerned or that person’s representative (at the time of a request for disclosure) ：

For replying to requests for disclosure, etc.

・Member information ：

　-For providing information related to products and services

　-For prize competitions, questionnaires, and campaigns

　-For notification of policy changes, etc.

　-For other purposes stipulated in the individual services that Our Company provides

・Purchaser information ：

　-For sales of products or services, shipping, provision of services, and after-sales services

　-For marketing

　-For other purposes stipulated in the individual services that Our Company provides

Other purposes of use will be as clearly indicated individually in a document.

b.Other acquired personal information

・Personal information acquired through consigned work ：

For use in agreements, contact associated with agreements, execution of consigned work, and after-work services

・Information acquired from a job search website ：

For conducting judgment and notification to job seekers about the possibility of hiring

If you have a complaint, consultation, or inquiry about handling of personal information, including matters related to retained personal data, please contact the point of contact for inquiries stated below.

Excluding cases in which agreement is obtained from the individual concerned or cases in which provision of personal information to third parties is allowed based on the Act on the Protection of Personal Information or any other law or regulation, Our Company will not provide personal information to third parties without obtaining agreement by the individual concerned in advance.

Our Company may consign all or a portion of handling of acquired personal information. In such a case, we will select and consign to a business operator that fulfills the standards for sufficient personal information protection.

Provision of personal information to Our Company is voluntary. However, if the personal information is not provided, it may not be possible to provide or handle the service sought by the individual concerned.

Our Company will promptly respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction of content, addition or deletion, suspension of use, elimination and suspension of provision to third parties, disclosure of records on third-party provision) by the individual concerned with respect to personal data in our possession. In the case of wishing to make such a request, we will respond to the request within a reasonable period of time and to a reasonable extent after confirming that the person making the request is the individual concerned or the person's representative.

For requests for disclosure, etc. concerning retained personal data, please contact the reception contact point stated below. After we are contacted, Our Company’s person in charge will send Our Company’s prescribed “Request Form for Disclosure of Retained Personal Data” to the individual concerned by postal mail, fax, or e-mail. Please fill out the form, enclose the required documents, and send the form and documents to us by postal mail or e-mail, etc. (The person making the request is responsible for shipping charges.)

After confirming the identity of the individual concerned (or the person’s representative), we will respond to the request by the requested disclosure method.

1. Establish a person in charge of handling personal information
2. Clarify the scope of personal information handled by employees who handle personal information, and establish a system for reporting to and communicating with the person in charge
3. Regularly educate employees on the handling of personal information
4. In areas where personal information is handled, while carrying out access management of employees and restrictions on the equipment, etc., they bring in, implement physical security control measures

CHOCOLATE Inc.　Personal Information Inquiry Desk

Contact person in charge ： Daichi Matsumoto

mail ： privacy@chocolate-inc.com

Tel ： 03-6709-8235

1-12-4 Jingumae, Shibuya-ku, Tokyo